We Care for you and Make Sure that your Rights are Protected

We bind our merchants and customers to certain terms and conditions to ensure all their rights are protected under the Australian Laws. We do not entertain anyone who goes against our terms and conditions.

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Terms

We welcome you at Get Delivery. You are requested to read this agreement carefully. It has all the terms and conditions.

Your Acknowledgement

By accessing https://getdelivery.com.au/ , using or downloading our mobile app, or any software developed by Get Delivery, you are deemed to be a legally allowed person under the law of Australia, to create a user account on Get Delivery website or Mobile App. You understand, agree, and accept all the terms and conditions in this agreement.

  1. Your Acknowledgement

By accessing https://getdelivery.com.au/ , using or downloading our mobile app, or any software developed by Get Delivery, you are deemed to be a legally allowed person under the law of Australia, to create a user account on Get Delivery website or Mobile App.

You understand, agree, and accept all the terms and conditions in this agreement.

  1. Services

Under this agreement Get Delivery provides services to connect you with the suppliers through our delivery drivers. Get Delivery do not provide any warranty for the products or services provided by the suppliers.

  1. User Account

To use our services you will need to download Get Delivery App and create a user account on Apple App Store or Google Play Store. You should be 18 years old or above to create this account.

We reserve the rights to permanently delete your account if it is reported unlawful.

  1. Placing Orders

Any orders placed through Get Delivery are fulfilled by the suppliers. Hence, we are neither responsible nor do we provide any warranty for the quality and services.

  1. Delivery

We do not provide direct delivery services. Get Delivery only work as an agent to conclude your delivery from the supplier. We offer two types of delivery

  • On Demand Delivery
  • Scheduled Delivery
  1. Prices and Payment

Prices include GST and other applicable consumption taxes.

Payment is processed by the company using your preferred payment method. We accept cash payments only in rare cases.

  1. Cancellation

You can cancel your order at any time provided you cancel your order prior to the Get Delivery’s supplier has started preparing your food. Your payment will be refunded using the same payment method.

  1. Refund and Return Policy

Charges paid for completed and delivered orders are not refundable. If you have any issue with the delivered products, you should inform us. We may ask for some photos or other material as a proof.

According to the Australian Consumer Law you can apply for return within one hour for the fresh food and 24 hrs for grocery items.

  1. Disclaimer of Liability

You agree that you use Get Delivery App or website at your sole risk. We are not warranted to be error free or uninterrupted. Our services, websites, and Apps may be subjected to delays, limitations, or other problems in the use of internet and electronic communications.

  1. Delivery of Alcoholic Beverages

We hereby clarify that we do not sell, buy, or directly deliver any alcoholic beverages. We only have options for the delivery of alcoholic products at certain locations from certain food suppliers. You should be 18 years or above to satisfy restriction laws of Australia for the consumption of alcohol.

  1. Limitation of Liability

Under no circumstances our company holds any responsibility of any damage or loss caused by using our website, software, or application.

  1. Copyrights, Trademarks, and other Intellectual Property Rights

Unless otherwise notified, all the content including images, photographs, icons, illustrations, written or printed other materials used by Get Delivery website or App are owned, controlled or licensed by the company.

  1. Privacy and Data Protection

When registering with Get Delivery you will be asked to provide some personal information. That information will be used to provide a better personalized shopping experience.

  1. Legal Compliance

You agree that you will use our services through our website or software for lawful purposes only. If you breach this agreement we reserve the right to refuse the provision of our services.

  1. Governing Law

All the terms and conditions are governed by the Fedral Laws of Australia and the State Laws.

  1. Dispute Resolution

In case a dispute arises you and Get Delivery will refer the matter to mediation by commencing a notice that will state the nature and cause of the dispute.

  1. General

No joint venture exists between you, Get Delivery, and any third party.

Get Delivery may subcontract any of its obligations under this agreement without any prior notice.

We may modify, or temporarily, or permanently discontinue our services.

You agree to receive electronic communications from Get Delivery.

  1. Contact Information

For any queries you may contact at contactus@getdelivery.com.au